Outsourcing

Reduce your risk and cut your costs by fully or partially outsourcing your technical support requirements to MyDBA. We can eliminate the dangers associated with inexperience, skills shortages and staff resignations, while saving you money by cutting the cost of employment associated with agency fees, provision for leave, sick leave and training. For your peace of mind our Outsourcing packages include On-site and Remote support, Help Desk, Pro-active Monitoring and 24 hour Standby Support. All our Support Engineers are certified in their various fields of expertise and have a broad experience base.

MyDBA's Outsourcing Options

• Full Outsourcing

• Full onsite management of an Oracle Database Infrastructure.
• Certified and Experienced Resources.
• Monthly Site Management as part of Services.

• Remote Outsourcing

• Remote/Offsite management of an Oracle database infrastructure.
• Onsite visits.
• Site Management.

• Co-Management

• Client manages day-to-day tasks internally.
• MyDBA provide highly skilled expertise for projects, upgrades, skills transfer etc.

• Seconding and Single Resource Support

• Resource seconding for Leave, Sick Leave, Training - based on a SLA.
• Resource backup for single resource risk mitigation - based on a SLA.

MyDBA Outsourcing 'Value Adds'

• Full range of database consulting services.
• Database license management.
• MyDBA are Certified Database Implementation Partners.
• MyDBA are Certified Performance Tuning Partners.
• Client access to senior skills.
• Skills transfer to Client employees.
• Client access to additional technical consulting services.
• Resource seconding during absence.
• Uninterrupted service delivery.
• Escalation procedures.
• Multi-site experience.
• Cross-site experience sharing.
• DBA mentoring.

MyDBA's Articles On Outsourcing

• Benefits of Service Based Outsourcing
• Outsourcing - a risk, cost and service comparison
• Outsourcing with MyDBA